Privacy Policy

Effective Date: March 28, 2026 | Last Updated: March 28, 2026

1. Introduction

SusChef ("Company", "we", "our", or "us") operates the SusChef mobile application (available on iOS) and website located at suschef.co (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your personal information when you access or use our Service.

By creating an account or using the Service in any way, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, you must not use the Service.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Name, email address, and authentication credentials collected through our third-party authentication provider (Clerk).
  • Profile & Preferences: Dietary preferences, food allergies, cuisine preferences, household size, cooking skill level, and health goals.
  • User-Generated Content: Chat messages, recipe requests, meal plan feedback, fridge inventory data, grocery lists.
  • Photos & Images: When you use the fridge scanning feature, images are uploaded for AI-powered ingredient detection.
  • Support Communications: Any information you provide when contacting us.

2.2 Information Collected Automatically

  • Usage Analytics: Anonymized usage data through PostHog.
  • Device Information: Device type, operating system version, app version.
  • Log Data: Server logs including IP address and request timestamps.

2.3 Information We Do NOT Collect

  • We do not collect payment card numbers directly. All payments are handled by Apple In-App Purchase and Stripe.
  • We do not collect precise geolocation data.
  • We do not access your contacts, microphone, or any device sensors beyond the camera.

3. How We Use Your Information

  • Service Delivery: To provide personalised meal plans, recipe recommendations, fridge inventory management, and grocery list generation.
  • AI Processing: To send your cooking preferences (not identity) to AI providers for generating recipes and meal plans.
  • Image Processing: To process fridge photos for ingredient detection.
  • Personalisation: To tailor content based on your dietary preferences and cooking habits.
  • Analytics & Improvement: To understand usage patterns and improve the Service.
  • Security: To detect, prevent, and address fraud and technical issues.

4. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with service providers necessary to operate the Service:

  • Clerk — Authentication and identity management.
  • PostHog — Anonymized product analytics.
  • OpenAI — AI-powered recipe generation and fridge scanning. No identifying information is sent.
  • Amazon Web Services — Cloud infrastructure.
  • Resend — Transactional email delivery.
  • Apple / Stripe — Payment processing.

5. Your Rights

  • Right of Access: Request a copy of your personal data.
  • Right to Erasure: Delete your account from app settings at any time.
  • Right to Data Portability: Request your data in a machine-readable format.
  • Right to Withdraw Consent: Withdraw consent at any time.

Contact us at support@suschef.co to exercise any of these rights.

6. Contact Us

If you have questions about this Privacy Policy, contact us at support@suschef.co.